WARRANTY – TOTE BAG ICONIC

Warranties and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the General Law for the Defense of Consumers and Users. According to this law, the seller is obligated to deliver products to the consumer and user that comply with the contract, and is liable for any lack of conformity. Consumers and users have the right to product repair, replacement, a price reduction, or termination of the contract.

Returns

All products purchased on our Website may be returned within 15 calendar days from the date of purchase, in accordance with the provisions of the Spanish Retail Trade Law.

To exercise the right of withdrawal, the user must first inform us of their intention by emailing contacto@inddeleble.com.

Inddeleble will respond to you via another email with precise instructions for returning the product.

Products purchased on our website may be exchanged for another size or item as long as they are in perfect condition and we have them in stock.

The conditions for accepting a return are:

– Products to be returned must be in perfect condition and include their corresponding packaging.
– You have 15 calendar days from the date of purchase to request a return for your order.
– Returns will not be accepted for items that have been worn or washed.
– Returns on discounted items will not be accepted.

Return or exchange costs will be borne by the customer (€3.50), unless the reason for the return is a defective item or an error in the preparation of the order.

The refund to the customer’s account as a result of this return will be made within 7 days of receipt of the goods by Inddeleble.

Refunds cannot be made under any circumstances if the products supplied were clearly used.

Products must be returned properly protected, in their original packaging, in perfect condition (not damaged or soiled by the customer), with all accessories, labels, instructions, and documentation. They will be sent to the location specified by Inddeleble in the specific product return instructions, which will be sent to you by email.

In the event that the return is not accepted by Inddeleble, because it believes the product being returned has been used, these products will remain in Inddeleble’s warehouse for collection by the customer for a period not exceeding thirty days from the date of return.

The costs and risks associated with returning the product will be borne by the sender, who must send it securely and with the necessary guarantees to ensure the returned merchandise arrives in perfect condition.

Returning products will result in a refund equal to the purchase price of the returned product(s). The refund does not include any shipping costs.
Everyone who returns their product will receive an email informing them of the refund amount.

Inddeleble reserves the right to reject returns reported or sent outside the established deadline, or products that are not in the same condition as when received.

Unlike other printing methods, screen printing stands out for its quality, durability, improved tactile feel, and greater breathability.